Privacy Policy

Last updated: October 17, 2025

1. Introduction

Baobab Labs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

When you submit an inquiry through our website, we collect:

  • Contact Information: Name, email address, phone number, and LinkedIn profile (if provided)
  • Project Information: Details about your business, project requirements, and service interests

We temporarily store your IP address for rate limiting purposes only (to prevent spam), but do not use it for tracking or analytics.

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide requested services
  • Send project proposals and service information
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and abuse

4. Data Storage and Security

When you submit an inquiry, your information is sent to us via email. We do not store your data in a database. Your inquiry is delivered through Resend's email service using industry-standard encryption (TLS). Once received, your inquiry is stored in our email inbox like any regular email.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your inquiry is delivered to our email address (krishna@baobablabs.africa) via Resend's email delivery service. That's it.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications
  • Withdraw consent at any time

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

9. Third-Party Services

We use Resend (a third-party email service) to deliver your inquiry to us. Your submitted information is sent via email and subject to standard email transmission protocols.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated "Last updated" date.

12. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at:

Email: krishna@baobablabs.africa
Location: Lusaka, Zambia